Privacy Policy
Effective Date: February 1, 2025
Vollco (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, vollco.com, or use our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with our website, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (collected through secure third-party payment processors)
b. Non-Personal Information
This includes data that does not identify you as an individual, such as:
- Browser type
- Device type
- IP address
- Referring website
- Pages visited and time spent on the website
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our website, products, and services.
- To process transactions and send order confirmations.
- To communicate with you regarding updates, promotions, or customer support inquiries.
- To comply with legal obligations and prevent fraudulent activity.
3. How We Share Your Information
We respect your privacy and do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party companies that assist in website hosting, payment processing, email delivery, and analytics.
- Legal Requirements: Authorities or law enforcement if required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be part of the transferred assets.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the data we hold about you.
- Correction: Request corrections to your personal information if inaccurate.
- Deletion: Request that we delete your personal data, subject to legal or business obligations.
- Opt-Out: Opt out of receiving promotional communications by clicking the “unsubscribe” link in our emails.
To exercise your rights, please contact us using the information in Section 8.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Data
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Third-Party Services
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: Contact Us
- Address: Vollco, PO Box 3041, Wainwright, Alberta T9W1S9, Canada
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Your continued use of our website after changes are made constitutes acceptance of the updated policy.
By using vollco.com, you acknowledge that you have read and understood this Privacy Policy.
